17795386 Canada Inc. ("Vaulted", "we", "us", or "our") respects the intellectual property rights of others and expects users of the Vaulted website (vaulted.live), mobile applications, and related services (collectively, the "Services") to do the same.
This Policy describes how copyright owners can notify us of allegedly infringing content on the Services and how we respond to those notices. It covers two legal frameworks:
We comply with both frameworks. The procedure that applies to a particular notice depends on the jurisdiction asserted by the copyright owner.
This Policy applies to copyright complaints relating to content displayed on or through the Services. This includes user-submitted content (such as Vault entries and scan photos) and aggregated reference content (listings, images, and metadata sourced from third-party Sellers and reference databases).
This Policy does not cover:
If you are unsure whether your concern is a copyright matter or something else, please contact us at the address in Section 9 and we will direct you to the right process.
If you are a copyright owner, or are authorized to act on behalf of a copyright owner, and you believe that content on the Services infringes your copyright under United States law, you may send a written notice (a "DMCA Notice") to our Designated Copyright Agent.
To be effective under the DMCA, your notice must include all of the following:
Incomplete notices may delay or prevent processing. Notices submitted in bad faith, or with material misrepresentations, may subject the sender to liability under Section 512(f) of the DMCA.
If you are a copyright owner asserting rights under Canadian copyright law, you may send a written notice (a "Canadian Copyright Notice") to our Designated Copyright Agent.
To comply with section 41.25 of the Copyright Act, your notice must:
Under Canadian law, our role on receipt of a valid notice is to forward the notice to the user associated with the electronic location identified, and to retain records sufficient to identify that user for a period of six (6) months from the date the notice was received (or one (1) year if legal proceedings have been initiated). Canadian law does not require us to remove the content based on the notice alone, and we do not do so automatically.
We process copyright notices through a review queue. We do not automatically remove or disable content upon receipt of a notice without first reviewing it. Our typical processing approach is as follows:
Initial review: When a notice is received, we confirm that it includes the elements required under the applicable framework (DMCA or notice-and-notice). Notices that are clearly incomplete are returned to the sender with a request for correction.
Assessment: We review the notice and the identified content to confirm that the notice plausibly relates to the content and that the content is plausibly subject to a copyright claim. We do not adjudicate the underlying merits of the claim; that is a matter for the courts.
Action:
We reserve the right to take action beyond what is strictly required by either framework, including removing content we determine to be infringing or in violation of our Terms of Service, regardless of whether a formal notice has been received.
If your content has been removed or disabled under a DMCA Notice and you believe the removal was the result of mistake or misidentification, you may submit a written counter-notification (a "Counter-Notification") to our Designated Copyright Agent.
To be effective, a Counter-Notification must include all of the following:
Upon receipt of a valid Counter-Notification, we will promptly forward it to the original complainant. Unless the complainant notifies us within ten (10) business days that they have filed a court action to keep the material removed, we may restore the removed material, typically between ten (10) and fourteen (14) business days after receipt of the Counter-Notification.
Counter-Notifications submitted in bad faith, or with material misrepresentations, may subject the sender to liability under Section 512(f) of the DMCA.
There is no equivalent counter-notification procedure under Canadian notice-and-notice. If a Canadian Copyright Notice has been forwarded to you and you believe it was sent in error or that your use is non-infringing, you may respond to the complainant directly using the contact information in the notice.
In appropriate circumstances and at our discretion, we will terminate the accounts of users who we determine to be repeat infringers of copyright.
Factors we may consider in determining whether a user is a repeat infringer include the number of valid notices received, the nature of the alleged infringement, the user's response to prior notices and warnings, and the totality of the circumstances. We do not commit to a specific number of notices that will result in termination.
Termination under this Section may also be accompanied by deletion of associated content, including Vault entries and other account data, in accordance with our Terms of Service.
Sending a notice or counter-notification that contains a material misrepresentation may result in liability under applicable law, including Section 512(f) of the DMCA in the United States and analogous provisions of Canadian law.
We reserve the right to refuse to act on notices that we determine to be abusive, bad-faith, repetitive, or otherwise improper, and to report such notices to applicable authorities or to take other action we deem appropriate.
Our Designated Copyright Agent for receipt of DMCA Notices and Canadian Copyright Notices is:
Designated Copyright Agent: DMCA Designated Agent, Vaulted 17795386 Canada Inc. (operating as Vaulted) 350 Bay St, Suite 1300B Toronto, Ontario M5H 2S6 Canada Email: Phone: +1-647-404-4553 US Copyright Office DMCA Designated Agent Registration Number: DMCA-1073596
Our Designated Agent is registered with the United States Copyright Office under registration number DMCA-1073596. The official registration record is available in the DMCA Designated Agent Directory at dmca.copyright.gov.
We respond only to notices that comply with the requirements of applicable copyright law. General inquiries, support requests, or notices unrelated to copyright should be directed to , not to the Copyright Agent.
We may modify this Policy from time to time to reflect changes in applicable law or our procedures. If we make material changes, we will provide notice in accordance with our Terms of Service.
This Policy describes Vaulted's procedures for handling copyright notices. It is not legal advice. If you are unsure about your rights under copyright law, including whether you have a valid claim or whether content you want to use is subject to copyright protection, you should consult a qualified lawyer.