Copyright Notice and Takedown Policy

Effective June 10, 2026  ·  Last updated June 10, 2026

1. Introduction

17795386 Canada Inc. ("Vaulted", "we", "us", or "our") respects the intellectual property rights of others and expects users of the Vaulted website (vaulted.live), mobile applications, and related services (collectively, the "Services") to do the same.

This Policy describes how copyright owners can notify us of allegedly infringing content on the Services and how we respond to those notices. It covers two legal frameworks:

  • The United States Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, which establishes a notice-and-takedown procedure for service providers operating in or accessible from the United States.
  • The Canadian Copyright Act, which establishes a "notice-and-notice" procedure under sections 41.25 to 41.27, requiring service providers to forward copyright infringement notices to the user identified in the notice.

We comply with both frameworks. The procedure that applies to a particular notice depends on the jurisdiction asserted by the copyright owner.

2. Scope

This Policy applies to copyright complaints relating to content displayed on or through the Services. This includes user-submitted content (such as Vault entries and scan photos) and aggregated reference content (listings, images, and metadata sourced from third-party Sellers and reference databases).

This Policy does not cover:

  • Trademark disputes (handled separately on a case-by-case basis through our legal contact)
  • Privacy or defamation complaints (handled through or via our general legal contact)
  • Disputes between users and Sellers regarding transactions (handled directly between those parties)

If you are unsure whether your concern is a copyright matter or something else, please contact us at the address in Section 9 and we will direct you to the right process.

3. Reporting Copyright Infringement (DMCA, United States)

If you are a copyright owner, or are authorized to act on behalf of a copyright owner, and you believe that content on the Services infringes your copyright under United States law, you may send a written notice (a "DMCA Notice") to our Designated Copyright Agent.

To be effective under the DMCA, your notice must include all of the following:

  • A physical or electronic signature of the copyright owner, or a person authorized to act on the owner's behalf
  • Identification of the copyrighted work claimed to have been infringed (or, for multiple works, a representative list)
  • Identification of the material that is claimed to be infringing, with sufficient detail to enable us to locate it (typically a direct URL or a description specific enough to find the content)
  • Contact information for the complaining party, including a mailing address, telephone number, and email address
  • A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed

Incomplete notices may delay or prevent processing. Notices submitted in bad faith, or with material misrepresentations, may subject the sender to liability under Section 512(f) of the DMCA.

4. Reporting Copyright Infringement (Notice-and-Notice, Canada)

If you are a copyright owner asserting rights under Canadian copyright law, you may send a written notice (a "Canadian Copyright Notice") to our Designated Copyright Agent.

To comply with section 41.25 of the Copyright Act, your notice must:

  • State your name and address
  • Identify the work or other subject matter to which the claimed infringement relates
  • State your interest or right with respect to the work
  • Specify the location data (URL or equivalent) of the electronic location to which the claimed infringement relates
  • Specify the infringement that is claimed
  • Specify the date and time of the commission of the claimed infringement
  • Include any other information that may be prescribed by regulation

Under Canadian law, our role on receipt of a valid notice is to forward the notice to the user associated with the electronic location identified, and to retain records sufficient to identify that user for a period of six (6) months from the date the notice was received (or one (1) year if legal proceedings have been initiated). Canadian law does not require us to remove the content based on the notice alone, and we do not do so automatically.

5. How We Process Notices

We process copyright notices through a review queue. We do not automatically remove or disable content upon receipt of a notice without first reviewing it. Our typical processing approach is as follows:

Initial review: When a notice is received, we confirm that it includes the elements required under the applicable framework (DMCA or notice-and-notice). Notices that are clearly incomplete are returned to the sender with a request for correction.

Assessment: We review the notice and the identified content to confirm that the notice plausibly relates to the content and that the content is plausibly subject to a copyright claim. We do not adjudicate the underlying merits of the claim; that is a matter for the courts.

Action:

  • For valid DMCA notices, we will remove or disable access to the identified content within a reasonable time (typically within three (3) business days of receipt), and notify the user who submitted the content. We will forward a copy of the notice to that user, including the complainant's contact information, unless we are legally prohibited from doing so.
  • For valid Canadian Copyright Notices, we will forward the notice to the user associated with the identified location within a reasonable time, and retain records as required by section 41.26 of the Copyright Act. We will not remove the content solely based on the notice.
  • For notices that do not clearly fall under either framework, or that raise issues we cannot resolve through the takedown process, we will respond to the sender with an explanation and may direct them to other channels.

We reserve the right to take action beyond what is strictly required by either framework, including removing content we determine to be infringing or in violation of our Terms of Service, regardless of whether a formal notice has been received.

6. Counter-Notification (DMCA Only)

If your content has been removed or disabled under a DMCA Notice and you believe the removal was the result of mistake or misidentification, you may submit a written counter-notification (a "Counter-Notification") to our Designated Copyright Agent.

To be effective, a Counter-Notification must include all of the following:

  • Your physical or electronic signature
  • Identification of the material that has been removed or disabled, and the location at which the material appeared before it was removed or disabled
  • A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification
  • Your name, address, and telephone number
  • A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the United States District Court for the District in which Vaulted's Designated Copyright Agent is located), and that you will accept service of process from the person who provided the original DMCA Notice, or that person's agent

Upon receipt of a valid Counter-Notification, we will promptly forward it to the original complainant. Unless the complainant notifies us within ten (10) business days that they have filed a court action to keep the material removed, we may restore the removed material, typically between ten (10) and fourteen (14) business days after receipt of the Counter-Notification.

Counter-Notifications submitted in bad faith, or with material misrepresentations, may subject the sender to liability under Section 512(f) of the DMCA.

There is no equivalent counter-notification procedure under Canadian notice-and-notice. If a Canadian Copyright Notice has been forwarded to you and you believe it was sent in error or that your use is non-infringing, you may respond to the complainant directly using the contact information in the notice.

7. Repeat Infringer Policy

In appropriate circumstances and at our discretion, we will terminate the accounts of users who we determine to be repeat infringers of copyright.

Factors we may consider in determining whether a user is a repeat infringer include the number of valid notices received, the nature of the alleged infringement, the user's response to prior notices and warnings, and the totality of the circumstances. We do not commit to a specific number of notices that will result in termination.

Termination under this Section may also be accompanied by deletion of associated content, including Vault entries and other account data, in accordance with our Terms of Service.

8. False or Bad-Faith Notices

Sending a notice or counter-notification that contains a material misrepresentation may result in liability under applicable law, including Section 512(f) of the DMCA in the United States and analogous provisions of Canadian law.

We reserve the right to refuse to act on notices that we determine to be abusive, bad-faith, repetitive, or otherwise improper, and to report such notices to applicable authorities or to take other action we deem appropriate.

9. Designated Copyright Agent

Our Designated Copyright Agent for receipt of DMCA Notices and Canadian Copyright Notices is:

Designated Copyright Agent: DMCA Designated Agent, Vaulted 17795386 Canada Inc. (operating as Vaulted) 350 Bay St, Suite 1300B Toronto, Ontario M5H 2S6 Canada Email: Phone: +1-647-404-4553 US Copyright Office DMCA Designated Agent Registration Number: DMCA-1073596

Our Designated Agent is registered with the United States Copyright Office under registration number DMCA-1073596. The official registration record is available in the DMCA Designated Agent Directory at dmca.copyright.gov.

We respond only to notices that comply with the requirements of applicable copyright law. General inquiries, support requests, or notices unrelated to copyright should be directed to , not to the Copyright Agent.

10. Changes to This Policy

We may modify this Policy from time to time to reflect changes in applicable law or our procedures. If we make material changes, we will provide notice in accordance with our Terms of Service.

11. Not Legal Advice

This Policy describes Vaulted's procedures for handling copyright notices. It is not legal advice. If you are unsure about your rights under copyright law, including whether you have a valid claim or whether content you want to use is subject to copyright protection, you should consult a qualified lawyer.

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